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Information, Advice and Guidance

If you need some advice and guidance this page contains links to organisations and websites that may be able to help.

We've categorised the web links and organisations for ease of use.

Additionally you can always contact one of our centres and speak to a staff member who'll be happy to help. CLICK HERE FOR OUR CONTACT DETAILS.

If you're looking for course information you can use the links below or search for courses with Nova by CLICKING HERE. For jobs and apprenticeships the same applies either use the links below or CLICK HERE for vacancies with Nova.

Keeping you safe while you are at Nova Training

If you are finding life at Nova Training or home difficult, please speak to our safeguarding team in confidence. Contact Details


Q - How Do I Find What I'm Looking For? 

A - We've categorised support agencies in various sections. If you can't find what you're looking for simply click HERE to find the contact number for your local centre who will be able to help or complete the form on the page and we'll come back to you.

  • Local AuthoritiesHere you'll find Local Authority information. Local Authorities are a great place to start when you need information, advice or guidance.

  • National Support Agencies In this section we've categorised support agencies that work nationally.

  • Local Support Agencies - Here you'll find organisations that work at a local level (so maybe just working with people in one town). We've grouped these organisations into Local Authority areas.

  • Drug and Alcohol Support - Here you will find links to websites and organisations that will be able to help and support you if you require support with drugs and/or alcohol

  • Support with issues such as bullying, child protection and safeguarding
  • Keeping Yourself Safe Online


Local Authorities

Listed below are website links for all of the West Midlands and East of England Local Authorities.


National Support Agencies

Apprenticeship Opportunities

Listed below is a link to Apprenticeship Vacancies. This site allows you to view and apply for Apprenticeships across England. There is also a link to our own job page where you can find our Apprenticeship and employment vacancies.


Job Opportunities

This section provides you with a list of useful sites where you can search and apply for jobs.


Drug and Alcohol Support

Here you will find links to websites and organisations that will be able to help and support you if you require support with drugs and/or alcohol. 


Adfam is the only national umbrella organisation working specifically with and for families affected by drugs and alcohol. Our final goal is that no family member in need of support should go without it.


Find out everything you need to know about drugs, their effects and the law. Talk to Frank for facts, support and advice on drugs and alcohol today.


  • Rehab 4 Alcoholism is a free and impartial helpline for people troubled with drug and alcohol issues.  Rehab 4 Alcoholism aims to save lives by stopping addiction before it becomes too late. Tel: 0800 111 4108 



Support with issues such as bullying, child protection and safeguarding


As well as our core family support services offered through our helpline, we also work in many different areas and offering tailored support around issues such as bullying, special educational needs, and support for specific communities.


Get help and advice about a wide range of issues, call us on 0800 1111, talk to a counsellor online, send Childline an email or post on the message boards.


The Anti-Bullying Alliance is a coalition of organisations and individuals that are united against bullying.


We fight for the hope and happiness of young people when it's threatened by abuse, exploitation and neglect.


When home isn’t a safe place for every child, your donation can help us be here. We are working tirelessly to answer hundreds of calls every day. Please donate now. Preventing Child Abuse. 24/7 Help. Protecting Children Today. Fighting For Childhoods.


How bullying can affect you; Get help for bullying ... If you are experiencing problems like these because of bullying, it's having an impact on your health. ... You can also report abuse to CEOP (Child Exploitation and Online Protection Centre).



Internet Safety & Links




Keeping Yourself Safe Online

  • Guidance on staying safe online which includes information on security and privacy settings
  • Thinkuknow provides advice from the National Crime Agency (NCA) on staying safe online
  • Parent info is a collaboration between Parentzone and the NCA providing support and guidance for parents from leading experts and organisations
  • Childnet offers a toolkit to support parents and carers of children of any age to start discussions about their online life, to set boundaries around online behaviour and technology use, and to find out where to get more help and support
  • Internet matters provides age-specific online safety checklists, guides on how to set parental controls on a range of devices, and a host of practical tips to help children get the most out of their digital world
  • London Grid for Learning has support for parents and carers to keep their children safe online, including tips to keep primary aged children safe online
  • Net-aware has support for parents and carers from the NSPCC, including a guide to social networks, apps and games
  • Let’s Talk About It has advice for parents and carers to keep children safe from online radicalisation
  • UK Safer Internet Centre has tips, advice, guides and other resources to help keep children safe online, including parental controls offered by home internet providers and safety tools on social networks and other online services
  • Educate Against Hate safeguarding from radicalisation, building resilience to extremism, and promoting shared values.


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