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Do you feel as though you are an adaptable individual who is capable of being able to manage multiple roles within an organisation?

Do you believe you could deliver excellent customer service while also being able to maintain supply levels and keep track of delivery records?

Then maybe an apprenticeship in Trade Supplier Level 2 is for you.

Whether you are fresh or currently in a trade supplier environment and looking to take the next step, as an apprentice you shall be working in areas such as electrical, plumbing, joinery and general building supplies. You shall be handling customer enquiries either face to face or over the phone while also learning how to accept incoming deliveries, control stock levels and understand the despatch procedures for stock.

You will learn key technical knowledge of the products and services your sector offers along with the bespoke systems and equipment used in their trade business. Learning different strategies to communicate with a wide variety of internal and external customers to build relationships and provide a high-quality service that encourages repeat business.

Learn - Earn - Grow

Learn a brand new skill that comes with a UK-recognised qualification.
You are officially an employee of the company so you will also be earning a wage while you learn.
You will not only be learning skills towards a new qualification but growing as an individual by boosting your professional profile within a working environment.

There are no course costs to you personally.
Develop your Maths and English up to level 2 with homework and tutor support to prepare for the final exam (If you have not already achieved this prior to starting the Apprenticeship).

As an apprentice, you will be given 20% of your paid working hours as off-the-job training time. For example, for a 30-hour working week, you could be given 6 hours to complete off-the-job training within the workplace.

You will attend regular coaching sessions with a qualified and industry-experienced Apprenticeship Coach who will conduct remote sessions lasting approximately 1 hour. (During this time, you will be set work to undertake as part of your off-the-job training). At quarterly intervals, you will receive a face-to-face visit to discuss progress and learning with practical activities being reviewed where necessary.

Entry Requirements

Must be in a trade counter and hands-on customer service role with knowledge and skills of brand and product.
Must gain the minimum of a level 1 result from initial assessments in English, maths and ICT.

Assessment

You will attend regular coaching sessions with a qualified and industry-experienced Apprenticeship Coach who will conduct remote sessions lasting approximately 1 hour. (During this time, you will be set work to undertake as part of your off-the-job training). At quarterly intervals, you will receive a face-to-face visit to discuss progress and learning with practical activities being reviewed where necessary.

Future Opportunities

On completion, apprentices may progress into roles with supply chain practioner responsibilities.

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