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As a parent, you want your child to get the best possible start in their career.

There are many options available to young people after they leave school.

We have outlined information and benefits about our Study Programme, Apprenticeships and Traineeships courses.


Information For Parents and Carers


Online safety advice for Parents/carers.

Nova will always encourage and support Parents/carers to provide age-appropriate supervision for the internet use of the children and young people in their care. Amongst other things, this should include:

  • Talking to their children about not accessing age-inappropriate material on devices.
  • Knowing who their children are talking to online.
  • Setting up age-appropriate parental controls on digital devices.

Internet filters should be used to block malicious websites. These are usually free, but often need to be turned on.


How Nova communicate with Parents, Carers and Learners.

Where education is taking place remotely due to coronavirus (COVID-19), it is important that we keep disruption to a minimum and maintain our educational provision using alternative learning methods.

When communicating online with Parents, Carers and Learners, Nova will

  • Communicate within working hours through MS Teams or via telephone if necessary.
  • Communicate through the channels that are approved by the Senior Leadership Team using the preferred Nova learner email accounts and not personal ones.
  • Ensure Parents/carers are clear when and how they can communicate with Nova staff.
  • Ensure logins and passwords are secure and learners understand that they should not share this information with others.

It is especially important for Parents/carers to be aware of what their children are being asked to do, including:

  • Sites they will be asked to use
  • Nova staff their child will interact with

Nova will confirm these details and update Parents/carers if they change.


Reporting Concerns

Nova will act immediately (following our safeguarding and child protection policy and the processes set out in Part 1 of Keeping Children Safe in Education) if we have any concerns about a Learners welfare, whether the Learner is physically in centre or learning from home.

Learners are encouraged to speak up if they come across something worrying online.

Reporting routes are visible so that Learners, Staff, Parents/carers can raise any safeguarding concerns in relation to remote/online education.

Safeguarding concerns can be raised with any member of staff. They can also be emailed directly to safeguarding team via safeguardingteam@novatraining.co.uk

The safeguarding team contact details can be located under the IAG section of the website if immediate intervention is needed Safeguarding Contacts


Harmful or upsetting content

Parents/Carers, Learners and Staff can get support on:



Get advice on:

If a learner is subject to any of the above please contact Nova immediately for support. The safeguarding team will be made aware to ensure the best and most appropriate support is in place. The safeguarding team will follow up with the necessary agencies and record the incident on our Child Protection On-line Monitoring System (Cpoms) Safeguardingteam@novatraining.co.uk


Virtual lessons and live streaming

Remote teaching will include both recorded and live direct teaching time. Time for learners to complete tasks and assignments independently will also be allocated. In order to ensure learners and staff are safeguarded at all times Tutors will record online learning.

Nova have complied a document which is issued to all learners which covers E-Learning expectations. This forms a code of conduct to show what is expected when attending a Microsoft team’s session for online learning. (Please see NTS1112).


Providing pastoral care remotely

Where learners are required to remain at home following government guidance we advise Parents/Carers and Learners to make a weekly plan as structure is important. These plans should include time for education, exercise and relaxing to reduce stress and anxiety.

Further information and guidance is set out in Public Health England’s guidance: Parents/carers covid-19-guidance-on-supporting-children-and-young-peoples- mental-health-and-wellbeing

Routine can give children and young people an increased feeling of safety in the context of uncertainty.

Nova will always consider whether one-to-one sessions could be appropriate in some circumstances. For example, to provide pastoral care or provide support for Learners who are vulnerable or have special educational needs and disabilities (SEND).

  • covid-19-keeping-children-safe- online- support-for-parents-and-carers, this provides extensive resources to help keep children safe online and details of specific online risks, including sexual abuse, criminal exploitation and radicalisation
  • support to stay safe online covid-19-staying-safe-online, includes advice on security and privacy settings, content blocking and parental controls Additional resources to support Parents/carers to keep their children safe online:
  • Thinkuknow https://www.thinkuknow.co.uk/ provides advice from the National Crime Agency
  • (NCA) on staying safe online
  • Parent info https://parentinfo.org/ is a collaboration between Parentzone and the NCA providing support and guidance for parents from leading experts and organisations
  • Childnet https://www.childnet.com/parents-and-carers/parent-and-carer-toolkit offers a toolkit to support Parents/carers of children of any age to start discussions about their online life, to set boundaries around online behaviour and technology use, and to find out where to get more help and support
  • Internet matters https://www.internetmatters.org/ provides age-specific online safety checklists, guides on how to set parental controls on a range of devices, and a host of practical tips to help children get the most out of their digital world
  • London Grid for Learning has support for Parents/carers to keep their children safe online, including tips to keep primary aged children safe online
  • Net-awarehas support for Parents/carers from the NSPCC, including a guide to social networks, apps and games
  • Let’s Talk About It has advice for Parents/carers to keep children safe from online radicalisation
  • UK Safer Internet Centre has tips, advice, guides and other resources to help keep children safe online, including parental controls offered by home internet providers and safety tools on social networks and other online services
  • online safety, including the risk of sharing and receiving nude images and how to support NSPCC  has advice on setting up parental controls, tips on how to talk to children about children if they have seen something online that has upset them.


Childline’s new tool helps young people remove nude images shared online.

The NSPCC’s service for children and young people, Childline, has launched the Report Remove tool with the Internet Watch Foundation (IWF) to help young people remove nude images of themselves from the internet.

The Report Remove tool can be used by any young person under 18 to report a nude image or video of themselves that’s appeared online. The IWF then review these reports, and work to have the content removed if it breaks the law. 

There are many reasons a young person may have shared a self-generated sexual image. Some may have sent an image for fun, or to a boyfriend or girlfriend, which has then been shared with others or on platforms without their consent. They may also have been groomed online or blackmailed into sharing this content.


Parents’ guide to safeguarding in out of school settings.




20/06/2022 - Bursary Fund Policy 22 - 23


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